Shipping Information
What are supported shipping methods on BuiltBloc?
The shipping methods are set up by the suppliers, you can shoose shipping method while placing orders. If you have doublt about shipping method, you are advised to directly contact the seller for more shipping information.
urrently suppliers can choose from the following express shipping options: UPS, FedEx, DHL, TNT, EMS, TOLL, e-EMS, ePacket, China Post Registered Air Mail, China Post Air Parcel, China Post Ordinary Small Packet Plus, HongKong Post Air Mail, HongKong Post Air Parcel, Singapore Post, Swiss Post, Sweden Post, Russian Air, Special Line-YW, DHL Global Mail and S.F. Express etc.
How do I get a coupon back?
If you receive a full refund on an order used withBuiltBloc Coupons orBuiltBloc Select Coupons, the coupon(s) will be returned to you while they are still valid.
Store Coupon will not be returned even if the order is full refunded.
Please notice that if BuiltBloc Coupons are used for combined orders, coupons will be returned only when all the orders are full refunded.
How Do I Track My Order?
Go to the Tracking Button and Track your order after submit tracking id and order placement email id
What are the available methods for payment?
- Method of Payment (Stripe, Master Card, Debit Card, Credit Card)Amount limitation(single payment)Tips & RemindersDebit/Credit CardVisa/Master/Maestro/Amex/JCB/Diners Club/Discover/MIR/Hiper/ELO/TROY0~50,000 USD1. Make sure the expiry date information of the card is correct.2. Solutions for different errors when payment fails.Carte Blue0.99~40,000 EUR/Local credit card (Brazil)1~3,000 USD/QIWI/0.05~5,000 USD1. QIWI only supports USD payment.2. When payment fails on QIWI website, please contact QIWI by calling 8-800-707-77-59 or visiting https://qiwi.com/support/request.actionWebMoney/0~10,000 USDOnly USD payment will be accepted.Yandex.Money/1~1,000 USD/SMS(Russia)MTCSingle: =<14,999 RUBDaily: =<30,000 RUBMonthly: =<40,000 RUB/MegaFonSingle: =<5,000 RUBDaily: =<40,000 RUBMonthly: =<40,000 RUB/BeelineSingle: =<15,000 RUBDaily: =<15,000 RUBMonthly: =<30,000 RUB/TELE2Single: =<5,000 RUBDaily: =<5,000 RUBMonthly: =<40,000 RUB/EbanxTEF/Boleto1~3,000 USD1. Boleto payment should be made in 3 days after the CPF is provided. Otherwise it will fail.2. It takes 7 business days for Boleto payment to arrive and order status to update.Note: Due to system upgrading, BTG-Boleto is temporarily unavailable recently. Some buyers cannot find “Boleto” method when place order. We recommend using a different payment method to pay for the order now.PPROIdeal>0 USD/Giropay1.3~12,000 USD/PayU>=1 PLN/Przelewy24>0 USD/Sofort Banking1.3~6,000 USD/Safetypay>0 USD/Mercado PagoOXXO/7Eleven/Telecomm/BBVA Bancomer/citibanamex/Santander0.5~4,900 USDMercado Pago payment should be made in within 48 hours. Otherwise it will fail.PayPal/>0 USDCommission fee: 0.8 USD when order amount <20 USD; 4% when order amount >=20 USDDoku/1~1,000 USD/Mpesa/10~70,000 KES/Klarna/0.2~1,500 EUR/Cash PaymentEuroset/Syvaony/RussianPost1~15,000 RUB/Wire Transfer/Bank Transfer/TT/>=20 USD1. The beneficiary account number, starting with 026****, is unique.2. Only USD payment will be accepted.3. It takes 7 business days for Boleto payment to arrive and order status to update.Western Union/20~5,000 USD1. Please wait 24 hours after getting the account number, and then make the payment.2. Only Quick Pay (consumer to business payment) is acceptable, while Will Call (consumer to consumer payment) will be rejected.3. It takes 7 business days for Boleto payment to arrive and order status to update.COD(Saudi Arabia)/7~253 USD/
FAQ for why i can trust on BuiltBloc?
How to submit appeal for card verification after payment failure?
Normally, the system will ask for the payment card associated with your account under order history.
How do I use Pay after Delivery once it’s activated?
If your order is eligible, Pay after Delivery will appear as a payment option on the order confirmat
Is ‘Pay After Delivery’ free?
BuiltBloc does not charge fees in connection with the use of this service.Note: Your credit card provider may charge interest or fees if you do not settle your balance in full. Check with your card provider for more information.
How Do I Place an Order?
Select Product what you want and click on Add to Cart then Go to the cart and Checkout select payment method and where you recive an a order put Reciving Address and Place order Thanks!
The payment was deducted twice. What can I do?
- Please note payment for each order will only be received once on BuiltBloc.Possible reasons and suggestions:— Reason1：payment was triggered mutiple time on unpaid order and processed successfully.— Suggestion: As payment for each order will only be received once on BuiltBloc, refund will be processed to you automatically by your bank. Normally, it takes 3-20 workings days to original payment method.— Reason2：payment for another order with same value.— Suggestion: please visit ‘My Order’ page to check if any other order with same value. If yes, submit cancellation on order detail page.— Reason3：Bank hold on money temporary. Sometimes, bank sends message for payment authorization first and deduct money from your account after payment captured. In total, money will be removed only once.— Suggestion: you may confirm with bank if you still have concern on this. Thanks for your cooperation.
Do I Need an Account to Place an Order?
Yeah this is a better if you have an a BuiltBloc Buyer Account and if you have an a buyer account you have to easy to track order and reach out to the customer support!